If the lack of service and hospitality is an ongoing thing, start looking for a new place to go. At least I would. I go to the place I got my bike for parts and services because they treat me great. If I walked in, wanting to get a part and scheduling an installation, and a situation was like how you described it earlier in the thread, Dan would interrupt that or get a name and number for that guy to call him after the parts place opened, and take care of me and get me on my way. I dunno. Your call though, if they’re the only place that does suzuki maintanence/servicing, you might be hosed. They might be the only place, hence the attitude you get there… But to cut a long story short, I’d be looking some place else…
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If there’s anything more important than my ego
around, I want it caught and shot now…