It’s been too long for me to remember all the details but I do remember being put off by their amateurish website. That raises alarm bells with me when they are asking for my credit card details. But, other than almost no emails from them (another red flag) I was happy with the experience. They shipped it quickly and it arrived quickly which at the end of the day is all I care about.
Plus, after the confusion over the original TPro back protector where it was marketed in the States by Joe Rocket but turned out to be an inferior product, I wanted to be sure I was getting the real deal.